Shop Policies
Our Commitment to You
At Too Rad to Be Sad, we’re committed to making your shopping experience as smooth, transparent, and positive as possible. While we’re not lawyers, we believe in being upfront about how our store works so you always know what to expect.
Our shop policies outline the rights and responsibilities between us (the shop) and you (our amazing customers). These terms help create trust and protect both sides when it comes to online shopping.
Customer Eligibility
You must be at least 18 years old (or have a parent/guardian’s consent) to make a purchase on our site.
Payments
We accept major credit/debit cards and other payment methods provided at checkout.
All payments must be completed before we can process and ship your order.
Products & Availability
Because our products are fulfilled on demand, availability is subject to change.
We may update, improve, or discontinue certain items at any time.
Refunds & Returns
Please see our full [Refund Policy] for details on eligibility, timeframes, and conditions.
Shipping
See our [Shipping Policy] for information about processing times, delivery estimates, and costs.
Warranties
Our products are created on demand with care. While we don’t offer extended warranties, if your order arrives damaged or defective, please contact us right away so we can make it right.
Intellectual Property
All designs, logos, and content on this site are the property of Too Rad to Be Sad. Please don’t copy or reproduce them without permission.
Account Suspension/Termination
We reserve the right to suspend or cancel orders/accounts if fraudulent, abusive, or illegal activity is suspected.
Updates to Policies
These shop policies may be updated from time to time. Changes will be posted here with the updated “Last Modified” date.